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WS WHMCS Secure Credentials 2.2.0

Collect & Protect customer information with WHMCS Secure Credentials
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We help you to protect your customers data which, also helps to protect your business. Why do hundreds of businesses trust the original WHMCS Secure Credentials? That answer is simple. Our WHMCS Module allows you to collect and encrypt customer data with a unique encryption key. That means every installation of WSC is unique. No other WHMCS support module can provide this level of security.

Collect & Protect customer information with WHMCS Secure Credentials (WSC). WSC is an add-on module that will provide a secure area for your customers to share sensitive information like service passwords or application details with your support team. Most WHMCS users use no encryption or a simple text box for users to enter details about their services, this is insecure and looks unprofessional. It does not promote your business as caring about your customer's data. With WSC Pro, users can share any type of information in a secure form, the information is then encrypted using a unique encryption key chosen by you. Information left by customers is then automatically decrypted and displayed directly on the WHMCS ticket using the unique "Credentials" tab. The end-user can choose to remove the details or, once the ticket has been marked as completed and closed WSC will remove the details from your database automatically.

What's new in WSC?
WSC now supports multiple languages
Change any of the text seen by customers frontend
Option to choose when the credentials form is displayed at ticket submission based on department
WSC now displays a success message when a customer leaves credentials
New ticket update feature allows messages to be posted to tickets automatically after x hours based on department and ticket status
Urgent & Escalate feature can only be used once per ticket
Multiple Language Support
WSC Pro can be used in any language by editing the included lang file. Change the text seen frontend to your local language or update the text displayed on a button.

Automatically Collect Credentials
WSC can help ensure that your support team has all the correct information to deal with your customer's support issue right out of the gate. By enabling the automatically collect credentials option after ticket submission your customer is taken directly to the credentials form. You can restrict who sees the credentials form by department. If you have a sales department you can exclude tickets submitted to this department from being taken to the credentials form.

Supply Credentials Reminder
Should your customer not complete the credentials form after ticket submission, WSC can post an update to the WHMCS ticket with a custom message reminding your customer to leave credentials for your support team. This reminder can be based on the department the ticket was posted to, the ticket status, and you can even choose what WHMCS administrator is used to post the message.

Unique Credentials Tab
WSC decrypts any information left by your customer when one of your support team members click the unique "Credentials" tab which is installed on the WHMCS ticket. This allows you to switch between the "Add Reply" and "Credentials" tabs with ease.

Urgent Ticket
If enabled in the WSC configuration, WSC deploys an "Urgent" button to the support ticket sidebar. Should your customer need immediate or emergency assistance they can flag the WHMCS ticket as urgent which notifies all WHMCS administrators your customer needs assistance.

Escalate Ticket
If your customer is unhappy with the service they have received usually they will cancel. WSC can help to prevent this by deploying an "Escalate" button to the WHMCS support sidebar so your customer can choose to escalate their ticket to a manager allowing you to resolve problems before the customer cancels their service.

Ticket Updater
With the ticket updater feature, WSC can automatically update tickets with a custom message based on department and ticket status. Some of the uses of this feature could be;

After 12 hours post an update to the ticket and then close it.
1 hour after a customer submits credentials post an update to the ticket then set the ticket status to In Progress.
Remind the customer your awaiting their response 8 hours after the support team last responded.
Post an update to tickets submitted to the "Support Department" saying that there is a large volume of requests being received and a delay might be seen in the team responding.

Custom Credentials Form
You can choose what information you collect from your customers by editing the credentials form. The credentials form allows for text boxes, text areas, and password field types. You can hide unused sections and update the name of the fields to anything required.

Administrator Notifications
WSC will email WHMCS administrators when certain events happen. When your customer completes the credentials form WSC can set that ticket status to a custom value but WSC will also email all administrators notifying your support team information has been attached to that ticket.

Unique Design
No two installs of WSC are the same. To increase security you choose your own encryption key which is used to encrypt and decrypt your customer's information

Additional WSC Features
Clients can update the credentials given at any time
Clients can withdraw access by deleting the credentials given
Support team members can import credentials and attach them to tickets
Search for credentials using the ticket number
Include the default WHMCS Sidebars on credentials form
Force Login Protection

Requirements:

  • WHMCS 8.12.x & 8.13.x Click Here
  • PHP 8.1, 8.2 & 8.3
  • Ioncube Loaders Support v13.x & 14.x

Compatible Templates - Click Here

Other Themes not full tested yet so I am not sure if it works or not. You can contact me first Click Here

WS WHMCS Secure Credentials - View Screenshots

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The WSC Module Owned License. This module license is suitable if your business only uses one domain. Free support and updates for the second year. Once that year ends, it sends an invoice to you for renewal. It will be $19.99 for the second year. After payment, you will continue to receiving support and updates on our module release. If you do not want to continue, you can email us to cancel the invoice - Optional Renewals.

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Source code version can be installed on any number of domains provided you (your company) own(s) them. You are not allowed to sell or give away the module to others without our permission. Free support and updates for the two year. Once that year ends you will receive invoice renew for $59.99 for the year. You will continue to receive support and update to our module release. If you do not want to continue, please email us to cancel the invoice - Optional Renewals. Orders will be manually reviewed and activated within the next 8-24 hours.

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NOTE:

There is NO REFUND on source code or license version. If you have any questions or you are not sure about this module, you can email me here or talk to us via our live chat. Also I will not knowingly provide our services to websites using nulled WHMCS.

You will receive an email to verify your email address (NO FREE EMAIL ADDRESS). Orders are not processed if the email address has not been successfully verified. If our mails are rejected (bounced back), the Order will be deleted without notice.

If you signup with a nulled WHMCS, it be report to whmcs.com and fraudrecord.com. Make sure you signup with a valid email address from your Top level domain -- if not it will be placed and reported as a fraud.

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