With this module you give your customers the option to "FastTrack" there tickets. Your customers decide if their current requests are in need of the highest priority. And you set the price. This is great for your business as you prioritize and select problems your customers need addressing ASAP.
Users will have option to choose 'priority service' on support ticket. If user has already submitted ticket without indicating 'priority service' then we will provide normal service. If user submits new ticket we will have the option for user to select 'priority service.'
1. For New Ticket: Customers can choose to open ticket for priority service or for normal service. If user chooses priority service then we generate a billable item that will include on invoice.
2. For Generated Ticket: Customer will be shown option to choose priority service on sidebar. If customer selects this service we will generate an invoice and customer needs to pay this first before ticket is answered.
In a few more weeks you should be seeing more news for this modules as well as for module updates
Other Themes not full tested yet so I am not sure if it works or not. You can contact me first Click Here
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Owned License and Source Code
When you purchase this module you get a
There is NO REFUND on source code or license version. If you have any questions or you are not sure about this module, you can email me
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